Farnaz Pakdel
International Clinic Coordinator
Farnaz Pakdel is an experienced International Clinic Coordinator with over 21 years of professional experience in the healthcare sector.
She holds a Bachelor’s degree in Business Administration and specialises in international patient management, communication and clinical coordination.
Originally from Iran, Farnaz has been living in Istanbul for the past 8 years.
Her native language is Persian, and she is fluent in Turkish and English.
Her strong multicultural communication skills enable her to effectively manage international patient processes and ensure high patient satisfaction.
Throughout her career, she has been responsible for coordinating all stages of the international patient journey — from first contact to treatment and post-treatment follow-up.
She plays a key role in maintaining clear and sustainable communication between doctors, patients and clinical teams.
Areas of Expertise
- International patient coordination
- Patient communication and satisfaction management
- Appointment and treatment process planning
- Managing communication between doctors, clinical teams and patients
- Travel, accommodation and transfer arrangements
- Medical tourism operations
- Patient feedback and follow-up processes
- Internal clinic organisation and team coordination
- Multilingual patient support (Persian – Turkish – English)
Professional Approach
With a strong patient-centred service mindset, Farnaz Pakdel contributes to the smooth operation of clinical processes through her excellent communication skills, solution-oriented approach and high organisational ability.
She aims to deliver a safe, transparent and professional treatment experience, ensuring international patients feel confident and well-supported throughout their journey.
